Call Rates

I have a problem with my Aastra

Call Rates

Freedom Unlimited Package

Call from Outlook or MS Business Contact Manager

I want to set up two-step verification in Freedom

Audio Issues

Network Settings and Security

Webphone Challenges

Desk Phone Challenges

Temporary Redirect

FAQ (from SA PAGE)

AI Settings

Fanvil

Tiptel

Snom

Polycom

Panasonic

Grandstream

Gigaset

Cisco

Aastra

Yealink

VoIP Phones

All voIP phones

Warning 'default password in use

Questions about Prepaid

Odoo Softphone

I'm abroad and calling via the app doesn't work

I am abroad and calling with the app doesn't work

My colleagues can't see me in the app

Plantronics

Available for colleagues only

I can't answer calls

Configuring an IP-PBX (trunk)

ROBIN-Integration

I see that my colleague's status shows 'busy,' but she is actually available

FRITZ!Box

My microphone and/or headset is not working

Data Center Maintenance

Unifi Talk

Aastra Features & Options

Forwarding your business phone

How to set up Bubble?

There is no audio at all

The connection disconnects during a call

I have a problem with my Cisco

How do I set up my Yealink Dect?

My incoming phone number is always my own business phone number

Questions about logging in

Profile

Changing caller ID for mobile forwarding

The app keeps crashing

Setting up Two-Factor Authentication in Freedom

I want to return my hardware

I hear a voice announcing the phone number I'm calling or that's calling me

My phone number is shown as a Spam number to the recipient of my call.

Zoiper

On-call Service

Setting up your availability via the Voys app

Press 1 to answer this call

Starting or answering a call

There is a problem with the automatic startup of the Webphone

Starting a call

I hear music when I answer or make calls

Have I set up the app correctly in Freedom?

Accessibility through your Dial Plan

You get the message: 'You don't have an app account. This means you cannot receive incoming calls in Voys.'

The connection drops during a call

My colleagues and I are using the same user account

The app keeps crashing

Contacts List

I have taken over the app account from a colleague

The audio stutters

I minimized my Webphone, but now I don't know if the Webphone is ringing.

Technical specifications

I want my phone number in the phone directory

I have taken over the app account from a colleague

My headset is not working

Audio stuttering

I don't get a pop-up when I receive a call

Adding spoken messages to your dial plan

Outgoing numbers

My audio quality is poor

I can't hear the customer

Recent calls

Update: Adding, editing and deleting shared contacts in the app

The Webphone shows a message that I don't have a VoIP account

How do I change my outgoing phone number?

Questions about cancellation

My colleagues and I use the same user account

Bubble: Connect your phone system with your CRM-ERP

My Voys app doesn't work (properly) when I have Bluetooth enabled.

The app only rings once

Grandstream

An old/new colleague's user account is still visible

I have a problem with my Yealink DECT

Why should SIP ALG be turned off?

I have a problem with my Yealink

Billing and account management

Connection drops when I answer a call

I have downloaded the app, but it doesn't work.

Contacts

Update: Notification for unstable call quality

Audio Problems

My customer hears an echo

Stop incoming phone harassment

There is no audio at all

How do I set up my Yealink?

Pickup group: Answer a colleague's phone with your own device

Add a favorite

Dial plan extension: dial plan backup or making dial plan more organized

I want to set up multiple menu options

Yealink WH62

I have a Huawei phone

A Suitable Network

Different ways to use "Opening Hours"

Recent Calls

MicroSip softphone

Polycom

Make the Voys app work only via mobile data

Algo SIP Alerter

I'm getting a notification that my audio quality is poor

Questions about billing

How do I make (temporary) anonymous calls?

I'm not receiving incoming calls

I can't see all my colleagues in the Webphone

Ongoing Calls

I can't make outgoing calls with 4G

Incoming Fax

Export of the call list

Other

The customer cannot hear me

I can't make outgoing calls

I want to set up one Call Menu

Tiptel

Android Native VoIP Client

I don't see my company name on my app as I have set it in the dial plan

Set a priority for your queue

Android

Linphone

Yealink WH66

IP-PBX Static Connection

Cisco SPA112

An Answering Service

Adjusting availability via Freedom

I cannot make outgoing calls

My incoming phone number is always my own business phone number

Calls and Statistics

I can't answer calls

ATAs

My newly purchased Yealink device from Voys

Calling from Outlook or MS Business Contact Manager

I'm not receiving incoming calls

Variable Callername

Conference: conference calls and how to set up a three-way call

The Webphone continues to ring after the call has been answered

An incorrect name is displayed with my phone number.

The Webphone is no longer active after I have been away from my laptop

I want to make changes

Why can't I make calls to +31(0)612345678?

Linksys SPA2102

Counterpath Bria

Headsets

I'm not seeing all my (missed) calls

Network: the key to a stable VoIP connection

See who is calling

Calls

The customer cannot hear me

Adding your user account to the dial plan

What is the difference between a VoIP Account and a User Account?

I can't hear the customer

I have multiple companies, so also multiple phone numbers

Recorded messages

Mobile apps

3CX

Transferring a call with the Voys App

I am looking for functions that I can set up on my Yealink

Users: be available how you want

My headset is not working

T.38 Protocol Support

General information about ATAs in combination with Voys

Webphone

The Webphone indicates that my network settings need to be checked

Phone number: Learn how to easily activate a new number yourself

Telephone - Softphone for macOS

Setting up Groundwire

I am looking for functions that I can set up in my Cisco

How do I set up my Cisco (or Linksys)?

Sounds: the place to find, add or download all recorded messages

2N Helios IP Uni (doorbell)

Using your user account smartly

Other Softphones

Yealink VoIP Phones

Customers are not leaving the queue

I can't see all my (missed) calls

Via a User Account

Video calling

Encrypted calling

I cannot transfer customers to my colleague

When I try to call, I hear a 'number is not reachable' tone

Incorrect number in my device

VoIP account: register your device, app or webphone

To Mobile

Improving Call Quality

The Webphone

My colleagues can't see me in the app

Devices

Telephone Hybrid

Outgoing Fax

My Voys app doesn't work (properly) when Bluetooth is enabled.

Have I set up the app correctly in Freedom?

Call Through

Setting up your availability via the Webphone

When I try to call, I hear a "number is not reachable" tone

I am looking for a feature I can set up on my Yealink DECT

Improve call quality

My customer hears an echo

The app only rings once

Update: Availability of colleagues visible in Freedom

I want to become a customer

I can't transfer calls

I can't make outgoing calls with 4G

Which Subscription Do You Have?

Managing users in Callto365

Ms Teams Admin Setup Guide

Microsoft Teams integration with Voys

How will you call?/What will you use to call?

Firewall configuration

Audio problems on the laptop (Webphone) or your desk phone

Import contacts

Spam and name providers

Always allow webphone audio playback

VIP pincode

Android App

iOS App

Variable Announcement

Variable Callername

Freedom

Click 2 Dial Extension

The difference between a VoIP- and a User account

Adding an extra user

Manage everything from your User Account

Users: available the way you want to

Admin: where the magic happens

Whatsapp

The App

The Webphone

Set and modify your dial plan

Other VoIP phone

Questions about invoice

Questions about cancellation

Questions about costs

Questions about logging in

Encrypted Calling

Call-me-now

Dashboard

Queue Statistic

Statistics

Calls

VoIP Trunk: Setup my own PBX

Webhooks

Fax Outbound

Call notifications

Caller ID lookup

Sounds

Fax inbound

Music on hold

Messages

Opening hours | Advanced

Opening hours | Basic

Call recording

Filter Function

Listen in

Pickup Group

Conference

Queue

IVR Menu

Fixed/Mobile

Voicemail

Call groups

VoIP account

Phone Number

Administration