- 1. Giving permission to use contacts list
- 2. Contacts
- 3. Shared contacts
- Update: How to add a shared contact?
- Deleting a contact
- Editing a contact
- How to add a contact that you don't want to share?
- When a shared contact calls, I want to see more than just the phone number.
- iOS
- Android
- 4. Colleagues - Voys Pulse
- Colleague availability
- What do the icons mean?
1. Giving permission to use contacts list
To use all features of the contacts list, the app needs permission to access your phone's contact list.
When downloading the app, you can give permission to make your contacts visible in the app.
If you haven't done this, follow these steps:
- Click on the contacts list.
- Indicate that you want to synchronize it.
- Not working? Go to your mobile phone settings or reinstall the app and indicate that you want to use this feature.
2. Contacts
In this list, you'll find all contacts that you've linked from your phone's contact list. These contacts are not visible to your colleagues. The contacts that are visible to your colleagues are under the section Shared.
Currently, it is not possible to link a separate contact list in Voys that is separate from the contact list in your phone.
3. Shared contacts
You can share your contacts with colleagues. To use this feature, you need to share your smartphone's contact list with the app.
How do you access this contact list?
- Open the app.
- Click on Contacts.
- Click on Shared.
- Here you can see all contacts that your colleagues can also see.
From now on, you can add contacts in the app that will be visible to other colleagues.
Update: How to add a shared contact?
- Open the Voys app.
- Click on Contacts.
- Click on the tab Shared.
- Click on Add shared contact.
- Fill in the details of the shared contact.
- Press Save contact.
- Your colleagues can now also see the details of this contact person.
Deleting a contact
- Press on the contact you want to delete.
- Click on Edit in the top right.
- Press Delete.
- Press Delete again.
Editing a contact
- Press on the contact you want to edit.
- Click in the top right on Edit.
- Update the information.
- Press Save.
How to add a contact that you don't want to share?
If you want to add a contact that you don't want to share with your colleagues, add it to your smartphone's contact list. The contact will then be found under the 'Contacts' tab and not under the 'Shared contacts' tab.
When a shared contact calls, I want to see more than just the phone number.
As in the example below. I've added Max. When Max calls, I also want to see the name Max displayed on my phone.
iOS
- Open the Settings on your iPhone.
- Choose Phone.
- Click on Block and identify callers.
- Set the app toggle to green.
- When Max calls me now, his name and possibly his company will appear under the phone number.
Android
If you currently only see a phone number for your shared contacts, we can't change this at the moment. This is a function that we will address later in combination with another function that we want to implement.
4. Colleagues - Voys Pulse
Colleague availability
- Open the Voys app.
- Click on Contacts.
- Select Colleagues.
- At the bottom, use the switch to select whether you want to see all colleagues or only those who are currently online.
In the example to the right, you can see only the colleagues who are online:
- Rick is currently available.
- Ritske has set to do not disturb.
- Robbert-Jan is in a call.
- Rosa is currently available.
How to call your colleague?
- Click on the name.
- Then click on the internal user number.
What do the icons mean?
