Two-factor authentication, also known as '2FA', is set up to make your Freedom account more secure. With two-factor authentication, you first log in with your username and password. You then enter a token (code). This token is a temporary and automatically generated code that you receive via an app such as Google Authenticator or Authy. After entering the token, you will be logged into Freedom. Below you can read how to set this up in Freedom.
Setting up two-factor authentication
- Go to Freedom
- Log in with your username and password
- Click on 'Personal' in the top right corner and then on 'Personal settings'
- Click on 'Enable 2FA' in the 'two-factor authentication' section
- Scan the QR code with an app like Google Authenticator or Authy on your mobile phone.
- Enter the code that you see on your phone in the Token field.
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After setting up your token generator (Google Authenticator or Authy), it's possible to generate backup codes. We recommend keeping these codes in a safe place. These codes will give you access to your account if you don't have your token generator at hand.
Session retention
Check the box next to 'Remember this device for the next 24 hours'. By checking this box, you only need to perform the two-factor authentication once in 24 hours, regardless of the number of times you log in within that period. This 24-hour period only applies to the device where you have indicated this.
Disabling two-factor authentication
You can disable two-factor authentication in Freedom. Click on 'Personal' in the top right corner and then on 'Personal settings'. Click on 'Disable 2FA'. Administrators can also disable two-factor authentication for other colleagues. We recommend only doing this if you're sure that the colleague has actually requested this themselves.
What is (currently) not possible?
- Enforcing two-factor authentication for all colleagues
- Remembering a two-factor authentication per device used, so you don't need to perform two-factor authentication every time you log in from the same device
- Setting up or modifying two-factor authentication for other colleagues
- Using the API (which requires logging into Freedom) when two-factor authentication is set up on your User