You've discovered that when you turn off Bluetooth, your app suddenly works properly. On this page, you can find out if there's a solution to use your app while having Bluetooth enabled.
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The problem is not solved yet
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My Voys app doesn't work (properly) when Bluetooth is enabled.
I have a Galaxy Watch connected to my phone.
I have a smartwatch connected to my phone.
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I want to contact customer service to solve my problem.