I'm not receiving incoming calls

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Make sure you're available on the Webphone

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Is the correct Webphone account checked?

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Is your Webphone or user included in the dial plan?

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Are you using your Webphone on multiple devices or is your colleague also logged in with it?

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Is your headset properly connected?

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Enable Remote logging (troubleshooting).

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Send feedback.

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I want to contact someone to solve my problem.