Getting Started with Voys VoIP Integration in Odoo
Odoo’s VoIP integration allows you to streamline your business communication by turning your Odoo environment into a softphone. With Voys as your telephony provider, you can make and receive calls directly within Odoo, keeping all your customer interactions and call logs in one place.
This guide will walk you through setting up Voys in Odoo, configuring the softphone, and making the most of its features to enhance your workflow. Whether you're handling support tickets, managing sales calls, or just looking for a seamless calling experience, we’ve got you covered.
Please note that the VoIP functionality is not available in the Community edition of Odoo; an Enterprise license is required to use this feature.
To configure Odoo as a softphone you will need to adapt some settings in your freedom portal, and in Odoo.