Manage everything from your User Account

Maximizing your user account

As a user, you have the flexibility to manage your availability and call preferences to suit your needs:

Availability Settings: Customize your status to indicate if you are available, available only to colleagues, do not want to be disturbed, or completely unavailable.
Device Preferences: Select the device where you want to receive calls—whether it's the app, Webphone, call forwarding, or a desk phone.

When a call is directed to your internal user number. We ensure it reaches your preferred endpoint based on your availability settings. This seamless redirection works whether your availability is set on the app or even on your personal mobile number.

This setup empowers you to maintain control over your communication preferences, ensuring calls are handled efficiently, whether you're in the office, working remotely, or on the move.

‣

One login for all products

‣

Insight into the availability status of your colleagues

‣

The user dashboard

‣

Managing your own availability

‣

Explanation of the four status options

FAQ

‣

I have set myself as available, but why isn't my phone ringing?

‣

Why is my phone ringing even though I’ve set myself to “unavailable”?

‣

How do I delete a user?

‣

My colleague is showing as 'green' but is actually not reachable. Why is this?

‣

Why can't I see on which device my colleague is available?

‣

How many VoIP-Accounts do you get with one user?

‣

How can I add more VoIP-Accounts to a user account?

‣

Where can I change my availability?

‣

How do you change the different User Rights?

‣

How can I be available for only my colleagues?

The difference between a VoIP- and a User account

Adding an extra user

Users: available the way you want to