I'm not receiving incoming calls

Your colleague is receiving calls, but nothing is happening on your end.

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Are there any known issues on our side?

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Is everything up to date?

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Are you calling over WiFi?

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Are you using Bluetooth on your phone?

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I have a Huawei phone.

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Phone setting: 'Always run in the background'.

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I took over the account from my colleague

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Enable Remote logging.

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Send feedback.

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I want to contact customer service to solve my problem.