Mastering Call Recording
With the Call Recording module, you can effortlessly record and store calls, providing a reliable record of all important conversations. Whether you need recordings for training, compliance, or quality assurance, our feature offers flexible options. You can choose to record incoming calls, outgoing calls, or select specific calls.
Remember, legal compliance is crucial, so always inform callers that their conversations are being recorded.
You can record calls in three ways:
- Selective Recording: Choose specific calls to record.
- Incoming Calls: Automatically record calls received.
- Outgoing Calls: Automatically record calls made.
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1. How to enable selective recording
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2a. Admin: how to record all incoming calls
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2b. Dial plan: How to add incoming call recording
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3. How to record all outgoing calls
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How can you listen to these conversations/calls?
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Call recording transcriptions
FAQ
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