I'm not receiving incoming calls

Your colleague receives a phone call, but nothing happens on your end.

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Are there any known issues on our end?

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Is everything up to date?

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Are you calling over WiFi?

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Are you using Bluetooth on your phone?

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Settings: 'Background App Refresh'.

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I've taken over the account from my colleague.

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Enable Remote logging.

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Send feedback.

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I want to contact customer service to solve my problem.