You're receiving a call and you answer it. Immediately you hear music instead of the caller.‣Close all your programs. ‣Disconnect your headset from other devices. ‣Could there be music in your platform environment that you're hearing? ‣The problem is not resolved, I still hear music. The problem is still not resolved‣Enable Remote logging (troubleshooting).‣Send feedback.‣I want to contact someone to solve my problem.