Outgoing Call Statistics

Content

• 1What can I do here?
• 1.1Statistics
• 1.2Filter
• 1.3General statistics

What can I do here?

Statistics for outgoing calls are created every night. These are displayed here in different widgets.

Statistics

Filter

Here you can adjust different filters for the outgoing statistics. The statistics can be viewed by day, week, month, and year. You can also compare the statistics with another date. By default, all accounts are shown. Under accounts, it's possible to select specific accounts.

General statistics

Under the general statistics, you can find graphs of the calls. The 'calls per hour' section shows how many calls took place per hour. Below that, you can see percentages. This indicates whether the calls were completed, not answered, busy, or canceled.